Porhibited And Restricted Items

DHL International (Togo)

Contact Us

DHL can be contacted at the following telephone numbers:

  • Within: +228 22 216725, +228 22 216851 or +228 22 232800
  • Outside: +228 22 216725, +228 22 216851 or +228 22 232800
  • Complaint or Compliment? Contact us via email now
Find Locations

DHL Express - Lome

DHL Express
Rue des Liserons
(near Lome Market)
Lome

Opening Hours

  • Mon-Fri: 07:30-18:00
  • Sat: 09:00-12:00
  • Sun: Closed
  • Holidays: Closed

DHL Express - Lome

DHL Express
Togo International Airport
Boulavard de la Paix
Lome

Opening Hours

  • Mon-Fri: 07:30-18:00
  • Sat: 09:00-12:00
  • Sun: Closed
  • Holidays: Closed
Import Guidelines

DHL Express Import Guidelines

Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Togo.

Prohibited Commodities for Togo

Antiques
Asbestos
Dangerous goods, haz. or comb. mats
Furs
Ivory
Military equipment
Pornography
Precious metals & stones
Radar equip.-transmitters/receivers
The following commodities are not acceptable for transport by DHL under any circumstances.
This is a result of a policy decision, following the full consideration of Operational, Legal and Risk Management implications.
Animals
Antiques (breakable and/or fragile)
Asbestos
Bullion
Currency
Firearms, parts thereof and ammunition
Furs
Hazardous or combustible materials (as defined in IATA Regulations)
Human remains, including ashes
Jewelry, precious metals and stones
Narcotics (illegal)
Property, the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may be carried.

Shipping Commodities – What You Need to Know

Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

Document Commodities (Require only DHL Waybill)

Advertising brochures/pamphlets
Airline tickets, blank stock (NI)
Airline tickets, issued/validated
Annual reports
Artwork inc.drawings/proofs/layouts
Blank forms
Blueprints
Booklets, brochures (non-adv.)
Books: hardbk/paperbk non-comm. use
Business cards
Calendars
Cash letters (NI)
Catalogues
Charts/graphs
Cheques, blank (NI)
Cheques, cancelled (NI)
Cheques, cashier (NI)
Credit card blanks (NI)
Credit cards (NI)
Deeds
Diaries
Diplomatic mail
Documents, general business
Invoices, blank
Invoices, not blank
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Maps
Money orders (NI)
Music, printed or manuscript
Newspapers
Pamphlets
Paper patterns for wearing apparel
Passports
Photographs
Photos as part of business reports
Plans/drawings-arch/indust/eng. pur
Playing cards
Postal envelopes
Price lists
Price tickets for garments
Publication not for public resale
Ship manifest-computer generated
Shipping schedules
Transparencies
Visa applications

Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

Alcoholic beverages
Foodstuffs
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

 

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