The following commodities are not acceptable for transport by DHL under any circumstances.
This is a result of a policy decision, following the full consideration of Operational, Legal and Risk Management implications.
Live animals
Hunting (Animal) trophies, animal parts such as ivory and sharks fin, animal remains, or Animal-by-Products and derived products not intended for human consumption, prohibited for movement by the CITES Convention and/or local law.
Illegal goods, such as counterfeit goods and narcotics
Property, the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may be carried.
If you are in any doubt as to the acceptability of your goods, please contact your DHL representative prior to shipping.
Counterfeit Goods are Prohibited
DHL's security policy states that it is not allowed to transport counterfeit goods via the DHL network. DHL does not want to be associated with counterfeit goods and upon suspicion of such goods being imported, Customs will be informed. It is prohibited in many countries to introduce counterfeit goods and where proven the Customs authority will seize the goods and penalize the buyer.
If you are offered very low prices for branded goods that are sold on shopping websites or via other channels, you can normally assume that the goods are counterfeit. High quality branded goods that are often copied are:
Shoes
Clothing
Bags
Expensive Watches
CDs and DVDs
Perfumes
Electronics
Shipping Commodities – What You Need to Know
Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.
Document Commodities (Require only DHL Waybill)
Advertising brochures/pamphlets Airline tickets, issued/validated Annual reports Artwork inc.drawings/proofs/layouts Blueprints Booklets, brochures (non-adv.) Business cards Calendars Cash letters (NI) Catalogues Charts/graphs Cheques, cancelled (NI) Cheques, cashier (NI) Computer printouts Deeds Diaries Documents, general business Invoices, not blank Labels Magazines, periodicals, journals Manuals, technical Manuscripts Maps Money orders (NI) Music, printed or manuscript Newspapers Pamphlets Passports Personal mail Photos as part of business reports Plans/drawings-arch/indust/eng. pur Price lists Price tickets for garments Publication not for public resale Ship manifest-computer generated Shipping schedules Transparencies Visa applications
Commodities where you should contact your local Customer Service advisor to clarify shipping requirements
Drugs: non-prescription Drugs: prescription
All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.